Use cases
Agent workflows,
under your rules.
Investigate a payout, resolve a delayed order, or prepare a claim appeal. See the work an agent can do—and where your application draws the line.
Fintech · payment operations
Find out why
the payout is short.
A merchant’s bank deposit is smaller than expected. The explanation is spread across payment transactions, fees, refunds, and settlement adjustments. Someone has to connect them before the books can close.
The agent’s code reconciles the records, finds the chargeback behind the difference, and prepares a draft accounting correction. Many records stay in the program; the agent gets the finding. Finance reviews the draft before it changes the official books. The app grants draft-only access, so Submilli blocks an attempt to post it directly.
“Why did this payout arrive short?”
- 01Reconcile the recordsPayments, fees and refunds stay in code
- 02Find the adjustmentA chargeback explains the difference
- 03Prepare the correctionDraft allowed. Posting blocked.
Commerce · order resolution
A delayed order.
A customer leaving Friday.
The customer needs a replacement before a trip. Answering means checking the order, finding stock, and comparing delivery dates—not just sending another tracking link.
The agent’s code finds an in-stock replacement and express delivery that arrives in time. It creates the replacement at the original address for $18 shipping. Try the $42 rush option: Submilli blocks the write because the app permits at most $25 in delivery costs.
Healthcare operations · claim follow-up
The authorization exists.
Connect it to the denied claim.
A payer denied a claim because it could not match the authorization on file. The team needs to check the service date and code, find the supporting documents, and assemble the appeal.
The agent’s code matches the authorization and saves a draft with the claim’s evidence. The draft is ready for a person to review. Try submitting it: Submilli blocks that operation because this app has granted draft-only access.